Service Cloud Roadmap - Part 2: The Customer Experience

You won't want to miss our the Service Cloud Roadmap reveal. In this part 2 of 2 session, our Product Management team will share the many exciting new customer-facing features coming to allow you to personalize service in this connected world. We will share our innovation plans for Customer Service Communities, Customer Self-service, Mobile Self-service, Social Customer service, and much more. We will focus on what you can expect in our two upcoming releases, and spend more time in demos and prototypes than in slides.

Interact with the product team and provide roadmap feedback here: http://bit.ly/df15customer1
Interact with the product team and provide roadmap feedback here: http://bit.ly/df15customer1