Reaping the Rewards of a High-Performance Contact Center

Delivering an exceptional customer experience is part art and part science. Learning how to combine both to create a high-performance contact center is priceless. Discover the secrets to extending your Salesforce CRM to fuel your Customer Experience Management, improve business agility to grow your business, reduce your operational costs, and save millions of dollars. Join us as Barton Goldenberg, industry renowned CRM guru, and highly rated customer satisfaction companies, including LesConcierges and Axcient, discuss how to maximize your investment in Salesforce CRM to build a high-performance customer service operation that delivers the ultimate rewards to your business and customers.