Tableau Industry Solutions - Transform Contact Centers with a Data-Driven Strategy

Tableau’s data-driven service solution delivers richer customer experiences, empowered agents, and operational excellence. It connects internal and external data in a “single pane of glass” so teams can drive greater success by making faster, more confident business decisions. Learn more about this important opportunity and the key industry sales play behind it (Financial Services and Communication sales play). We‘ll focus on demonstrating the value via demo that entails CRM Analytics, Tableau, Service Cloud, and Slack.

Panelists:
Laura Record; Principal Solution Engineer - Communications lrecord@salesforce.com
Phil Walton; Director, Industry Advisor for Financial Services phil.walton@salesforce.com

Deck: https://sfdc.co/EP240Deck