Customer Feedback in a Mobile World
The world has changed. Your customers are on-the-go, checking social media and email from a myriad of devices, including smartphones, tablets, and browsers. So how do you connect with them effectively to gather real-time feedback about your company, your products, and your services? Join us to learn the best practices for triggering customer feedback and satisfaction surveys from Salesforce, formatting content for a mobile world, and saving feedback directly into Salesforce so that you, and your company, can take action. Learn seven simple secrets from Salesforce customers that will help you connect with and listen to your customers in an entirely new way.