Using Omni-Channel Engagement to Connect to Your Customers on Their Terms

Mobility and access to information has turned customers into always-connected points of engagement throughout the entire customer lifecycle. Customers are more knowledgeable, more empowered, more engaged, and more interactive than ever before, while the hard and fast lines between sales and customer service are blurred beyond recognition. Join us to see how Salesforce enables you to stay connected to and deeply engaged with your customers in a highly scalable, automated, and personalized manner.