Embrace CRM in Healthcare to Transform Patient Engagement & Care Coordination (2

With greater than 50% of us navigating chronic or acute conditions, delivering quality healthcare is a team sport. Join us to hear how City of Hope and Centura Health are transforming patient engagement and promoting better outcomes through patient-centric care before, during, and after care episodes. Learn how they personlize every interaction in the call center, ensure critical patient handoffs are met, and realize a 50% reduction in clinical study costs by embracing CRM in Healthcare. See live demos that show how Salesforce powers this transformation.