Trends Driving the Travel & Hospitality Industry

This has been a breakout year for Salesforce in the Travel, Transportation, & Hospitality industry. We’ve seen a lot of success in traditional segments like Airlines, Hotels, Casinos, and Cruise Lines. But the next wave of success is with digital-only companies who are embracing our point-of-view of putting the traveler at the center of the experience.

Farhan Mohammad, managing director for the Industries’ Travel & Hospitality team, took a look at the trends we’re seeing and why we’re having success. Plus he offers keys for account teams to take advantage of the momentum we’ve got in this industry.